Training & Support


Alfa provides comprehensive education from system setup and point measurement training for technicians to ongoing results analysis training that includes continuing Biological and Functional medicine education for physicians.

Technician Training

  • System setup is conducted remotely using online meeting technology and webcams and typically takes an hour.
  • Point measurement training is also conducted remotely using online meeting technology and webcams. This training is typically accomplished in two 2-hour sessions and can be repeated as required.
  • User manuals are shipped with the system and online video tutorials are also available.

Physician Training

Results analysis training for physicians is conducted via weekly case review webinars where Biological and Functional medicine principles are applied.

A step-by-step analysis guide, online video tutorials and a video case library are also available.

Alfa Thermometry Learning Community (TLC)

Alfa customers have access to the Alfa Thermometry Learning Community (TLC) website for easy online access to video tutorials, video case studies, webinar recordings, marketing materials and additional educational materials.


Technical Support

The AlfaSight™ 9000 system is a rugged, highly reliable medical grade tablet and durable wireless temperature measurement sensor specifically designed for high-demand work environments.

When technical or operational questions do arise, Alfa provides free, live technical support during business hours via the customer support line.